Terms

Terms for using the Switchy shop.

These terms explain the basic conditions that apply when you use the Switchy website, create an account, buy products, or request shop-related support.

Using Switchy

By accessing, browsing, registering for, purchasing from, or using Switchy services, you agree to be bound by these Terms of Use. If you do not agree to these terms, you should discontinue use of the services.
You must be at least 18 years old and legally capable of entering into binding agreements under South African law to use the services or purchase products from Switchy.

Accounts

Certain features may require a user account. You agree to provide accurate and complete information, keep login credentials confidential, update your information where necessary, and accept responsibility for activity conducted through your account.
Switchy may suspend or terminate accounts where inaccurate information, fraud, abuse, or unauthorised activity is suspected.

Acceptable use

You may not use the website or shop to violate laws, interfere with operation, attempt unauthorised access, introduce malicious software, submit fraudulent orders, or act in a way that compromises security, stability, or functionality.
Switchy may investigate and take appropriate action where misuse of the website, shop, payment process, or customer account features is suspected.

Products and services

Product specifications, descriptions, availability, pricing, and features may change without notice. While Switchy aims to provide accurate information, errors may occasionally occur.
Switchy may correct inaccuracies, amend information, cancel affected orders, and issue refunds where appropriate.

Intellectual property

All website content, trademarks, logos, designs, graphics, documentation, product names, and related intellectual property remain the property of Switchy or its licensors.
No ownership rights are transferred through use of the website or shop. You may not reproduce, distribute, modify, copy, publish, sell, license, or otherwise exploit Switchy intellectual property without prior written consent.

Limitation of liability

To the maximum extent permitted by law, Switchy is not liable for indirect, incidental, consequential, special, punitive, or economic damages arising from use of the website, product purchase decisions, courier delays, payment-provider issues, or circumstances outside Switchy's reasonable control.
Where liability cannot be excluded by law, Switchy's total liability will not exceed the amount paid by the customer for the affected product or order.

Privacy, changes, and governing law

Use of the services is also governed by the Switchy Privacy Policy, which explains how personal information is collected, processed, stored, and protected.
Switchy may update these terms from time to time. Updated versions will be published on the website and become effective upon publication unless stated otherwise.
These terms are governed by the laws of the Republic of South Africa. Any dispute arising from these terms or use of the services is subject to the jurisdiction of the courts of South Africa.